All of our items are shipped Via Canada Post and are not tracked, a tracking option may be added on for an additional fee. We try to have your purchases shipped within 2-3 business days. Once items ship we have no control over their arrival date.
International orders may be held at customs and may take longer to arrive.
Shipping times vary depending on location. It could take 2 weeks for standard shipping to Canada and U.S and 4 weeks for all international orders to arrive.
MoMa Baby Apparel are not responsible for any duties or custom fees incurred upon delivery. Though this is rare it can happen. We are not responsible for lost or stolen packages when standard shipping is used as it is not insured or tracked.
(if you qualify for free shipping it is shipped standard)
We are not responsible for lost or stolen packages when standard shipping is used and not tracked and insured.
UPDATE: please note that if you do select local pick up, our current pick up schedule is on Saturday and Sunday. You will receive an email with specifics when your order is ready to be picked up.
If you reside in Victoria, B.C. Canada and would like to pick up your order, choose Local Pick Up (VICTORIA BC RESIDENTS ONLY) as your shipping option.
*Please only use this option if you will be picking up the order. Once the order is ready for pick up, a confirmation email we be sent to you. Pick up orders are on the weekend. We are located in Central Saanich area and a physical address will be included in your pick up confirmation email.
Please email firstname.lastname@example.org prior to your arrival. While we do have set pick up hours, unforeseen circumstances may cause us to leave within those set times. We encourage you to contact us prior to pick up to ensure that we will be there to meet you.
All orders are processed in CAD.
While prices may be displayed in your local currency, you will checkout using CAD at the most recent exchange rate available.